Archive for December, 2008

Using video to help users

Tuesday, December 30th, 2008

Do you have lots of “how to” sheets in your library?  Do you find yourself repeatedly explaining how to do basic tasks, like placing a hold online or renewing a book?  Why not create a video explaining the process?  Nowadays it’s easy to create a short video explaining  basic processes, and users are coming to […]

60-second survey: reference services

Wednesday, December 17th, 2008

This arrived from Nicolle Steffen, director of the Library Research Service at the Colorado State Library.  It really does take only 60 seconds to answer. Add your opinions, they are important!
“Hello everyone.
At LRS we just launched our second 60-Second Survey: Reference Service -Where is it Going? We’ve had a tremendous response, so I […]

Libraries in Tough Economic Times

Wednesday, December 3rd, 2008

Throughout December WebJunction will be focusing on libraries in the changing economy. The new Virtual Town Hall series will provide a fresh and informal format to gather questions, exchange stories, and build strategies to tackle the tough economic times ahead. The first session is this Thursday, December 4 with additional sessions on […]