The following standards in the Minimum Standards for Rhode Island Public Libraries refer to requirements for an online presence for Rhode Island public libraries:

• Standard 3: When the library is closed, telephone callers hear a recorded message providing the library's open hours and web address. When the library is open, all callers reach a staff member or have the opportunity to leave a message.
• Standard 8: The library provides access for users to statewide library holdings both within the library and remotely 24 hours a day, seven days a week, via the World Wide Web.
• Standard 9: The library encourages and provides reference and interlibrary loan services to users of all ages, including questions and requests through the telephone, Rhode Island Relay, fax, and the Internet. The library responds to reference questions by the end of the next business day.
• Standard 10: The library provides access to electronic resources, including those that are available via the World Wide Web. The library provides onsite public access to the Internet appropriate to the demonstrated needs of the lcoal library community and offers instruction in its use.
• Standard 42: The library's long-range plan includes public relations goals, objectives, and strategies to ensure continuous communication with the library's various audiences. The plan incorporates a range of publicity techniques such as:
  1. library newsletter . . .
  9. web page
  10. electronic bulletin boards . . .
      
• Standard 44: Library staff responsible for coordinating public relations produce and distribute public information describing the library's location, resources, services, hours, etc. both in print and on the web.