5.01 Failure to comply with LORI Standards at any time may result in suspension or termination of OLIS-LORI Delivery Services and suspension or termination of access to resource sharing services provided by OLIS.
5.02 Any LORI library perceived failure to comply with these Standards may be brought to the attention of the Chief of Library Services.
5.03 No LORI library may suspend requesting privileges to another LORI library it considers to be in violation of the LORI Interlibrary Loan Code or LORI Standards without consulting OLIS.
5.04 If it is determined that a library is not in compliance with any of the LORI Standards, the Chief of Library Services will investigate and render a written decision within six weeks of that determination.
5.05 The library may appeal the decision of the Chief of Library Services to the Library Board of Rhode Island by sending a letter of appeal to the Chair of the Library Board of Rhode Island with a copy to the Chief of Library Services. The letter must be sent within four weeks of the decision.
5.06 The appeal will be heard by the Library Board of Rhode Island at its regular meeting or within six weeks of the appeal whichever comes first.
5.07 Written response to the appeal will be sent to the library within two weeks of the appeal hearing.