[November 17, 2010] - The Rhode Island Office of Library and Information Services and Providence Public Library are pleased to announce a new agreement for funding the Statewide Reference Resource Center at Providence Public Library in Fiscal Year 2011. This year's contract continues statewide licenses for select databases, providing unimpeded access to electronic resources for all Rhode Island residents.
Under the 2011 contract, the Statewide Reference Resource Center will continue to provide online (email and chat) reference services for all Rhode Island residents via AskRI, along with traditional in-person and telephone reference services. Sunday hours will also continue: the Statewide Reference Resource Center at the Central Library will be open Sunday afternoons from 1:00 to 5:00 pm September through May (except Easter Sunday).
Providence Public Library will continue to serve as the Statewide Reference Resource Center for Rhode Island libraries by responding to reference questions via telephone, fax, email, and interlibrary loan (ILL) Subject Requests. Staff of the Providence Public Library, including development and public relations staff, are available to Rhode Island libraries for consultation. Professional development classes and workshops taught by Providence Public Library staff will continue to be offered to Rhode Island librarians through the Office of Library and Information Services Continuing Education program. Classes include computer software training, web design workshops, reference workshops, and programs for children's services librarians.
The Statewide Reference Center at Providence Public Library is open six days a week: Monday 12:30 - 8:30 pm, Tuesday 9:30 am - 5:30 pm, Thursday 12:30 - 8:30 pm, Friday and Saturday 12:30 - 5:30 pm, and Sunday 1:00 - 5:00 pm (through May 16, except Easter Sunday, April 4).
Telephone reference and chat service are available: Monday 8:30 am - 8:30 pm, Tuesday 8:30 am - 6:00 pm, Wednesday 8:30 am - 5:00 pm, Thursday 8:30 am - 8:30 pm, Friday and Saturday 8:30 am - 5:30 pm, and Sunday 1:00 - 5:00 pm (through May 16, except Easter Sunday, April 4). To access online Statewide Reference Resource Center Services, visit AskRI.org.
Under an Institute of Museum and Library Services sub-grant from the Office of Library and Information Services, the Statewide Reference Resource Center also provides access to Learning Express, Mango Languages, and ReferenceUSA US Businesses.
The AskRI website provides information about promotional materials, links to vendor tutorials and specific information for linking to statewide resources from library websites. Visit the Librarians Resource Center by following the "For Librarians" tab on the new AskRI website.
Providence Public Library serves as the Statewide Reference Resource Center with state funding provided via the Office of Library and Information Services. The goal of the program is to provide quality reference services to all LORI member libraries and to all residents of Rhode Island. State funding for the SRRC in FY2010 is $1,012,378. View the 2011 contract.